Shipping and Payment Information

Delivery and Payment Options

Unless otherwise specified in the online shop, NiceOne ships  within 3 business days of receipt of payment. NiceOne reserves the right to choose the method of shipment and shipping company.

Delivery within Germany: within 3 business days. INternational delivery: from 3 to 7 business days. Delivery time from receipt of payment or order confirmation commonly takes 4 to 6 business days (Germany) or 4 to ten days (international).

If delivery to you is not successful, the contracted delivery company will return goods to NiceOne, and you are responsible for the delivery costs incurred. If you are only temporarily not able/available to receive the package, this does not apply, in the case where you notified NiceOne in advance of a reasonable time period for delivery or in the case of order cancellation.
Partial delivery of orders are possible at your request.

 

Shipping Costs

Minimum order value: 5 euros.

NiceOne offers free shipping on orders of 40,00 euros or more.

For orders of under 40 euros, NiceOne calculates a standard delivery fee of 4,10 euros for shipment within Germany and Austria. For orders to other countries, NiceOne calculates shipping costs as follows:

5,90 euro for orders from:
The United Kingdom, Ireland, Spain, Liechtenstein, France, Luxembourg, Italy, Holland, Switzerland, Poland, Belgium, Portugal, Czech Republic, Slovak Republic, Hungary, Finland, Greece, Danemark and Sweden.

9,90 euro for orders from:
Cyprus, Latvia, Estonia, Malta, Gibraltar, Slovenia, Norway and Lithuania.

For deliveries outside Germany, it is possible that additional shipping costs are incurred, for example, in import tax, customs duty, extra taxes, etc. Import taxes will be leveed by the responsible import tax office, and payment of which are the responsibility of the recipient. Duty fees and import taxes are determined by the import laws of the country where goods are delivered. More detailed information can be found through the import tax office of the country in question.

Collect on Delivery payment is subject to a COD charge of 5.50 euros, which is payable in cash with the order amount to the delivery company. Delivery and shipping costs are found in the product descriptions in the online shop and are also shown in the order overview.

 

Price and Payment Conditions
Prices for NiceOne products are given in euros and include several components, including the required German sales tax of 7% for the offered nutritional and dietary supplements, or the 19% sales tax for all other products. Additional delivery and shipping costs as per the delivery and shipping conditions (see number 7 below). Delivery and shipping costs are found in the product descriptions in the online shop and are also shown in the order overview.

Deliveries outside the European Union may incur additional costs, such as additional taxes or customs and duty fees.
Payment can be made by your choice of credit card, PayPal, advance payment or collect on delivery. If the residence or location for delivery is outside Germany, payment must be made either by credit card or advance payment. We reserve the right to reject certain types of payment in this case.
Credit Card Payment

Credit Card Payment
We accept payment by Visacard or Euro/Mastercard. This method of payment requires that you give your card number and card security code, as well as the date of expiry. Choice of this type of payment requires immediate payment of the selling price once the order is confirmed. The order value will be debited by us from your credit card account.

Paypal Payment
Paypal can only be chosen for payment if you have an existing PayPal account. Choice of this type of payment requires immediate payment of the selling price once the order is confirmed. The order value will be debited by us from your PayPal account. After the oder is prepared and packaged, you will receive an additional shipping confirmation, where all the articles you ordered are listed again.

Advance Payment
NiceOne will supply bank identification information to you in the order confirmation stage when you choose this method of payment. The invoice amount is due within ten days, in transfer, with the order number to be used as identifying information in the transfer order.
NiceOne Gmb, Commerzbank Konto-Nr.: 381776400, BLZ 29040090, IBAN: DE 61290400900381776400, BIC: COBADEFF290.
If you are making an electronic bank transfer from outside Germany, you will be responsible for the additional bank fees.

Payment on Delivery
Choice of this type of payment requires the full payment of order amount upon delivery of goods by the shipper. Payment is due upon delivery, and can be made exclusively in cash to the delivery contractor. Payment upon delivery is possible for orders of up to 3,500 euros only. A delivery charge of 5.50 euros is required for this type of payment.
Claims can be made only when they are not contested or when they are legally established. In the case of damage, the right to return


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